Refund policy

Issuance of Refunds

The processing time of your refund depends on the type of refund and the payment method you used.
The refund period / process starts when BESTBHARAT PRODUCTS AND SERVICES (OPC) PVT LTD (Go Shiny Cleaners) has processed your refund according to your refund type.
The refund amount covers the item price and shipping fee for your returned products or services.

Refund Types :

BESTBHARAT PRODUCTS AND SERVICES (OPC) PVT LTD (Go Shiny Cleaners) will process your refund according to the following refund types :

Refund from returns - Refund is processed once your item is returned to the warehouse and QC is completed (successful). To learn how to return an item, read our Return Policy.
Refunds from cancelled orders - Refund is automatically triggered once cancelation is successfully processed.
Refunds from failed deliveries - Refund process starts when the item has reached the seller. Please take note that this may take more time depending on the area of your shipping address. Screen reader support enabled.

Payment Method	Refund Option	Refund Time
Debit or Credit Card	Debit or Credit Card Payment Reversal	10 working days
Bank Deposit	Bank Deposit	7 working days
Mobile Wallet Reversal	Mobile Wallet Reversal / bKash	5 working days

Note: Maximum refund timeline excludes weekends and public holidays.

Modes of Refund	Description
Bank Deposit	The bank account details provided must be correct. The account must be active and should hold some balance.
Debit Card or Credit Card	If the refunded amount is not reflecting in your card statement after the refund is completed and you have received a notification by BESTBHARAT PRODUCTS AND SERVICES (OPC) PVT LTD (Go Shiny Cleaners) please contact your personal bank.
Mobile Wallet	Similar to bank deposit, the amount will be refunded to the same mobile account details which you inserted at the time of payment.
Refund Voucher	Vouchers will be sent to the customer registered email ID on BESTBHARAT PRODUCTS AND SERVICES (OPC) PVT LTD (Go Shiny Cleaners) and can be redeemed against the same email ID.

Important Note: The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for next purchase even if the value of order is smaller than voucher value.